Service Coordinator, Neonatal Intensive Care

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

• Coordinates the daily operations between service areas in the department.
• Evaluates, identifies, and makes changes in daily nursing activities, which include adjusting staffing between services, use of resources and materials, priority setting, and patient services to enhance the services within the department.
• Identifies and implements appropriate staffing and training needs to meet department needs. Coordinates with Nurse Clinicians and Education Coordinator to develop and implement orientation of new employees, certification, and student affiliation.
• Implements, interprets, and ensures hospital and division philosophy, policies, procedures, and established standards of care and practice. Assists in the development of department goals, objectives, policies, and procedures.
• Researches, develops, and implements projects as assigned.
• Participates in the unit Quality Improvement activities.
• Serves as a communication liaison between patients, families, staff, and physicians, and reports critical consequences of actions taken to Director.
• Assists in supervising nursing staff, including hiring recommendations, assignments, training, counseling, evaluating, and discharging.
• Assists in preparing monthly staffing schedules according to patient acuity, unit needs, and staff abilities.
• Assists in the development and control of annual operational and capital budgets.
• Complies with hospital and professional license, certification, in‑service, and training requirements, and committee and conference participation as appropriate for position.
• Maintains familiarity with patient care issues relating to medical problems, surgical procedures, and diagnostic studies, and technical training in the use of equipment pertinent to area.
• May perform the duties and responsibilities of the Staff Registered Nurse.
• Assists with staff and shift meetings, and provides feedback to Director/Manager.
• Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/visitor/patient injury‑accident to Director.

1. Graduate from an accredited school of nursing and licensed in the state of Georgia.
2. Demonstrated proficiency in skills applicable to designated area within probationary period.
3. Four (4) years of experience in nursing, with minimum of two (2) years in area of specialty.
4. Demonstrated ability to set priorities, coordinates diversified and multiple activities, and make appropriate clinical and managerial decisions. Must possess advanced problem solving skills.
5. Successful completion of a management course prior to appointment, or within six (6) months of employment.
6. Certified in cardio‑pulmonary resuscitation (CPR).