Director, Neurosciences Program

The Director of Clinical Program for Neurosciences Services provides oversight for clinical program, collaborates with providers, and evaluates consistent level of care throughout the service and Northside Hospital system. The director of the clinical program determines focus of the clinical teams based off the most current evidenced based standards, externally reported measures, and Disease specific certifications as appropriate. The director of the clinical program provides leadership to clinical specialists and other clinical leaders and team members as assigned who are responsible for promoting knowledge and excellence in clinical care. The director of the clinical program works within their scope to provide collegial opportunities for discussion and quality improvement initiatives with providers.

Clinical Practice

1. Defines clinical processes based upon evidence based practice guidelines and regulatory standards. Provides leadership for processes and expectations so the system is approaching clinical care consistently throughout the system.

2. Collaborates with clinical, operational, and physician leadership to identify potential improvement in clinical processes, education and training needs. Provides leadership or leads as appropriate, planning for implementation. 

3. Serves as an internal consultant to leadership within the organization and physicians and is a resource for complex patient care situations, barriers, and process improvements.

4. Provides oversight on the development and evaluation of clinical policies and procedures, clinical practice guidelines, guideline orders, and standards of care. Works with assigned clinical specialists and coordinators to ensure consistency of clinical guideline documents and policies with recognized regulatory and clinical specialty guidelines.

Quality

1. Provides oversight for monitoring and analyzing external clinical quality measures in Neuroscience’s Services. Assumes responsibility for defining measurable clinical improvements that support the Patient Care Division in collaboration with clinical and operational leadership and based upon internal and external benchmark data. Works with quality contracting to ensure physician contracts are congruent with system quality metrics, best practice, standards of care, and organizational bodies.

2. Supports clinical and operational leadership in obtaining external recognition of clinical quality (i.e., Joint Commission disease specific care verification, certifications, and other distinctions).

3. Collaborates with clinical, physician, and operational leadership to resolve variances that impact clinical quality measures and outcomes.

4. Provides oversight for root cause analysis processes for neuroscience patients throughout the system. Identifies practice patterns and trends, policy variances, and facilitates implementation of corrective actions.

5. Serves as internal consultant to Risk Management and provides external consultation in matters relevant to neuroscience care.

6. Leads, co-leads, or provides oversight with clinical specialists as assigned for neurosciences program specific quality improvement, peer review, or clinical practice teams.

7. Leads and participates in assigned hospital wide committees and quality improvement teams.

8. Evaluates Joint Commission standards in collaboration with Quality Improvement and clinical and operational leadership and facilitates action items that promote compliance in Neurosciences Services.

9. Evaluates new programs or artificial intelligence, or registries that will assist with program enhancement, improvement, data collection, and outcomes. Works with the Quality department leadership, security team, and electronic medical record liaisons to determine feasibility.

Medical Staff

1. Provides oversight for the interdisciplinary development of evidence-based clinical practice guidelines and participates in related committees.

2. Provides oversight for physician clinical quality measures in Neurosciences Services. Assumes responsibility for defining measureable clinical improvements in collaboration with physician leadership, Quality Improvement, and others involved in physician contract development and monitoring.

3. Conducts clinical needs assessment for programs and medical services provided by physicians.

4. Collaborates with physicians, advanced practice practitioners, and Medical Staff leadership to identify and promote educational opportunities and clinical improvements.

Planning and Marketing

1. Participates in the planning of the Neurosciences Services Strategic Plan.

2. Provides input into marketing initiates that promote neurosciences health care

3. Collaborates with planning and marketing and clinical operational leadership on needs assessment for Neurosciences healthcare.

4. Provides oversight for community offerings, educational events, outreach possibilities, and resource materials for neurosciences patients. Works collaboratively with clinical team to prioritize yearly events.

Communication

1. Manages communications to direct reports on a daily basis.

2. Determines and schedules regular cadence with direct reports for touchbase discussions, meetings, and issue resolution as needed.

3. Provide guidance and coaching to direct reports per NSH standards.

4. Communicates regularly with departmental leaders and physicians to promote excellence in patient care

Leadership

1. Integrates hospital’s primary departmental functions into clinical services. Develops and implements policies and procedures that guide and support provision of care.

2. Recruits, hires, orients, and evaluates performance of assigned staff and other key positions. Has the authority to hire, terminate, and take disciplinary action for assigned staff in accordance with hospital policy and in collaboration with Employee Relations.

3. Collaborates with operational leadership on the determination of qualifications and competency of department personnel who provide patient care.

4. Supports orientation, in-service training, and continuing education throughout Neurosciences services.

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED

1. RN license in Georgia
2. Bachelor’s degree in Nursing; MSN with extensive experience in the appropriate service or equivalent amount of education and experience unique to assigned areas of responsibility.

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED

1. DNP Doctorate in Nursing Practice