Telephone Patient Service Representative

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsible for performing a variety of administrative duties for physicians and other members of the clinic; can have phone contact or direct contact with patients and other clients of the Clinic.

This position with be answering phones and scheduling appointments for the Duluth office, which includes:  Internal Medicine, Rheumatology, Nephrology and Endocrinology.  Also, working insurance referrals required for appointment s and obtaining prior office notes for consultations.

REQUIRED:

1. High school degree or equivalent.

2. Knowledge of medical terminology and office procedures. Skill in operating the phone system, computer, fax machine and copy machine.

3. Ability to sort and file materials correctly by alphabetic or numeric systems; Ability to communicate clearly and concisely.

4. Ability to establish and maintain effective working relationships with patients, employees and the public.

PREFERRED:

1. Minimum of two years of computer experience in a medical office setting