Performs general clerical and reception duties according to needs of patient unit or department. Position is characterized by preparing and maintaining patient charts, transcribing physician orders, and entering information into computerized patient care system. Works with patients of all age groups except neonate.
PRIMARY DUTIES AND RESPONSIBILITIES
- Assembles patient charts for new admissions. Enters physician's orders for tests, procedures, etc. into computer system. May transcribe medical orders as required.
- Coordinates admission, transfer, and discharge of patients with other departments. Maintains census information, and may coordinate patient room assignments.
- Maintains patient charts and clinical information by ensuring that necessary documents, reports, and records are completed and filed appropriately.
- Enters patient charges and central supply requests for supplies and services into computer system.
- Acts as a communication center for department. Answers phone and call lights, relays messages, and assists physicians and hospital staff as needed.
- Receives and greets visitors and directs accordingly.
- Reviews charts upon patient discharge for accuracy and completeness.
- Disassembles and ensures delivery to Medical Records.
- Trains new personnel to use patient care system computer.
- May transport patients, specimens, orders, supplies, or documents as needed.
- May print patient profiles at the end of each shift.
- May assist with weekly time reports.
- Provides support to patients including, but not limited to, delivering and picking up dietary trays, snacks, and nourishments.
- Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury‑accident to Manager.
- Assists in the ongoing development and administration of hospital and department Quality Improvement program.
