Operational Support Specialist, Choice+

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

The Operational Support Spec role performs a variety of duties to support the Choice+ Team including but not limited to receiving and screening calls, and responding to employee and other inquiries, overseeing the mail process (incoming, distribution, and outgoing) for the team. Other duties include inventorying and ordering office supplies and equipment, time and attendance, purchase orders and invoices, develops spreadsheets/databases, compiles reports and statistical data as well as data entry. The Operational Support Spec also oversees employee ID badges for the team, manages employee files and onboards new hires. 

Must be proficient in Microsoft Office and other electronic applications, typing/computer knowledge/skills must be superior, must possess great communication/service skills, be analytical, a self-starter/take initiative and be able to adapt their pace to the needs of the department. 

1. Associates degree or equivalent work experience in Healthcare related field.
2.  Demonstrated ability to prioritize, organize, exercise independent judgement and maintain confidentiality.
3.  Demonstrated problem solving, organizational, technical, analytical, and decision making abilities.
4.  Must possess excellent verbal and written communication skills.
5.  Proficient in the use and application of MS Office (Word, Excel, PowerPoint, Access)
6.  Demonstrated ability to prioritize, organize, exercise independent judgment and maintain confidentiality.
7.  Ability to work effectively with others as a team, communicate effectively, and maintain courteous and professional demeanor and attitude at all times under stressful conditions.

PREFERRED:

1. Prior Human Resources and/or Operations experience.
2. Prior project / system implementation experience.